Introduction
One of the main advantages of Premium is faster access to support. This ensures your issues are solved quicker so you can focus on your work.
How to access Premium support
- Log into your ZellMarket account.
- Go to Support Center.
- Create a new ticket and select Premium Support as the category.
- Your ticket will be prioritized automatically.
Response times
Premium members receive priority handling, which means faster replies compared to standard support. Most cases are resolved within 24 hours.
When to use Premium support
- Billing issues
- Technical problems with purchases
- Seller payout delays
Tip
For general learning, check our Help Center. For urgent issues, always select Premium support.
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