Introduction

If you need assistance with refunds, disputes, or other issues, ZellMarket’s support team is here to help. We aim to provide fast and reliable answers.

Ways to contact support

  • Support Center: Go to Support and open a new ticket.
  • Email: Send a message to support@zellmarket.com.
  • Help Center: Browse articles for instant answers to common questions.

Best practices when contacting support

  • Always include your order ID for billing or refund issues.
  • Provide clear details and screenshots to speed up resolution.
  • Be polite—professional communication helps us resolve your case faster.

Response times

We aim to respond within 1–2 business days for standard tickets. Premium members receive priority responses within 24 hours.

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